Success Habits for the New Year: Overdelivering
This episode of 'Building Success Habits for the New Year,' hosted by Donna Kunde and Londina Cruz, aired on the IBGR International Business Growth Radio Network. The hosts, who are seasoned business and resilience coaches, discuss the importance of cultivating success habits for personal and professional growth. In particular, they highlight the habit of overdelivering value to clients and customers to build brand loyalty and drive business growth.
The conversation also touches on universal laws such as cause and effect and the law of reciprocity, emphasizing how these principles support the practice of overdelivering. Listeners are invited to connect via the IBGR app and community for continued learning and support.
00:00 Introduction and Welcome
00:52 Meet Your Hosts: Donna and Londina
02:53 How to Follow Along: Show Notes and Real-Time Interaction
04:39 Episode Overview: Success Habit of Overdelivering
07:49 The Importance of Overdelivering in Business
10:01 Universal Laws and Business Growth
10:21 IBGR Community and Resources
11:42 Conclusion and Next Steps