#97 | 4 Questions for Conflict Resolution & Better Communication | Chuck Wisner

Resolve conflict fast with four powerful questions that upgrade your communication skills, handle difficult conversations and lift emotional intelligence at work and home.

Leadership coach Chuck Wisner shares how the Desire, Concern, Power and Standard questions transform tense meetings into honest collaboration. We unpack the four conversation types, see why mixing facts and feelings sparks arguments, and hear real stories of teams moving from tension to trust.

We explore:

• The architecture-firm crisis that pushed Chuck to study language

• Why facts, feelings and opinions need different rules

• Storytelling to Commitment: the four-step journey to results

• The “drive-by PowerPoint” saga and our habit of saying yes

• Swapping 100 percent perfection for an 80 percent gold standard

Whether you lead a team, raise kids or just want better relationships, these questions give you a repeatable way to calm conflict and build trust.

EPISODE HIGHLIGHTS (Timestamps)

00:00  Welcome: why conscious conversations matter

02:25  Architecture-firm meltdown becomes a wake-up call

04:50  Facts, feelings, opinions: get the mix right

09:45  Four conversation types with real examples

14:40  Commitment talks: sloppy promises kill trust

16:34  “Addicted to yes”: the PowerPoint mis-commitment

25:46  Four self-questions that open any clenched fist

32:23  Eighty beats one hundred: a GP’s eureka moment

38:10  Why leaders should speak last to invite candour

44:55  Chuck’s vision of a conversation-literate culture

NEXT STEPS

A) Make It Personal – Connect with Chuck Wisner

• Website: https://chuckwisner.com

• Book: The Art of Conscious Conversations | https://a.co/d/dZcfzSj

• LinkedIn: https://www.linkedin.com/in/chuckwisner/

B) Stay Plugged In – Never Miss an Episode

• YouTube: https://www.youtube.com/@The4Habits

• Spotify: https://open.spotify.com/show/0fWvVbnNNhh9jodRYGG1O1

C) Continue Your Journey – Learn, Grow, Share

• Free Relationship Skills Quiz: http://the4habitsquiz.scoreapp.com

• Online Self-Paced Course:https://learn.the4habits.com/courses/rq-blueprint-for-healthy-relationships

• Get the Book: https://the4habits.com/book/

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