How World Class Leaders Hold Employees Accountable | Ep 21

Accountability is critical to progress. Today, Leila (@LeilaHormozi) shares her experience as a CAO and provides insights on effectively holding people accountable in a business. She discusses the importance of tactical and developmental accountability and the mindset needed to be a Chief Accountability Officer.

Welcome to Build where we talk about the lessons I have learned in scaling big businesses, gaining millions in sales, and helping our portfolio companies do the same. Buckle up, because we’re creating an unshakeable business.

Timestamps:

(1:19) - CAO protects business, employees, and clients

(2:16) - Interchangeable: accountability and responsibility

(6:50) - Two types of accountability: tactical and developmental; balance both

(12:10) - Overcome self-defeating thoughts for accountability

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