Interview with Nancy MacKay
Introduction Dr. Allen Lycka welcomes Nancy MacKay, the founder and CEO of MacKay CEO Forums, an organization that provides high-impact, time-efficient peer support groups for over 1,200 CEOs, executives, and business owners globally. Under Nancy's leadership, MacKay CEO Forums has achieved an impressive 708% ROI in increased profitability, employee retention, and customer satisfaction.
The Birth of MacKay CEO Forums Nancy shares the story of how she was introduced to CEO peer groups. Invited as a speaker for a CEO group in Vancouver, she was encouraged to become their forum chair. This pivotal experience led to the founding of MacKay CEO Forums in 2005. Over the years, she has expanded the organization to provide peer support for CEOs facing common leadership challenges.
The Biggest Leadership Challenges CEOs Face Nancy emphasizes that the top three challenges CEOs discuss in peer groups revolve around people—managing teams, handling board relations, and navigating business partnerships. She highlights that time management is another major concern, with many CEOs struggling to balance professional and personal responsibilities. Dr. Lycka and Nancy agree that prioritization, delegation, and emotional mastery are key to overcoming these challenges.
Time Mastery for CEOs Nancy outlines three major time management pitfalls CEOs encounter:
She stresses that CEOs must master time, not just manage it, and focus on making high-impact decisions.
Navigating Economic Crises Reflecting on past economic downturns, including the 2008 financial crisis, Nancy shares how peer groups help CEOs navigate uncertainty. By surrounding themselves with a network of like-minded leaders, they gain the support and insights needed to adapt and thrive in challenging environments.
The Power of Peer Support Dr. Lycka compares MacKay CEO Forums to Napoleon Hill’s concept of mastermind groups. Nancy agrees, explaining that her organization carefully curates peer groups to ensure members receive the most relevant support. These forums create an environment of mutual learning, networking, and business growth.
Measuring the Success of Peer Learning MacKay CEO Forums partnered with the Canadian ROI Institute to evaluate its impact on business performance. The study found that members experienced substantial improvements in customer experience, employee productivity, and revenue growth.
BIO:
Nancy MacKay is the founder and CEO of MacKay CEO Forums, an organization that provides the highest impact and least time-intensive peer support groups for over 1,000 CEOs, executives, and business owners across Canada and around the world. Since founding MacKay CEO Forums in 2005, Nancy has been dedicated to fostering inspiring leadership through confidential peer learning and support. Under her leadership, MacKay CEO Forums has built a community of over 1,200 members, facilitated by 60+ Forum Chairs, delivering an ROI of 708% through increased profit, employee retention, and customer satisfaction as measured by the ROI Institute Canada in 2022.
If listeners would like to download a free chapter of Nancy’s book and gain access to 90-day plans and other time mastery resources please feel free to share this link with your guests: I Don't Have Time - Complimentary Chapter | Nancy MacKay, Nico Human
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