LIVE with The Famous Dr AL and Linda Clemons

The Art of Non-Verbal Communication with Linda Clemons

Introduction

Dr. Allen Lycka welcomes Linda Clemons, a renowned global speaker, sales trainer, and expert in non-verbal communication. With over 40 years of experience, Linda has transformed lives through her impactful presentations and training. This episode dives into the power of body language, sales strategies, and personal development insights from Linda’s remarkable journey.

Linda’s Journey into Speaking and Sales

Linda shares her early experiences in communication and sales. As a child, she participated in church plays and school fundraisers, where she honed her ability to engage audiences. Her first big sales breakthrough came through a school candy fundraiser, where she learned key persuasion techniques that set the foundation for her career. Linda's unique approach involved storytelling and making personal connections, leading to her mastery in sales and non-verbal communication.

The Role of Body Language in Sales

Linda explains how non-verbal cues impact communication, particularly in sales and business. A study from UCLA found that:

Words account for only 7% of communication

Tone accounts for 38%

Non-verbal cues account for 55%

This highlights why body language is more powerful than spoken words. Linda emphasizes observing gestures like crossed arms, microexpressions, and shifts in posture to assess a person's true feelings.

The Power of Non-Verbal Cues in Negotiation

Dr. Lycka and Linda discuss how body language can make or break a sales pitch. Linda shares an example where she helped a client understand how small gestures, like an eye roll or a shoulder shrug, could contradict spoken words and impact a business deal. She advises professionals to ensure their words, tone, and gestures align for effective communication.

The Science Behind Facial Expressions and Botox

Dr. Lycka, a former cosmetic dermatologist, discusses how Botox can alter non-verbal communication by eliminating facial expressions. Linda shares how certain Hollywood actors avoid Botox to preserve their expressiveness. They discuss how facial cues play a crucial role in trust and emotional validation in both professional and personal settings.

Common Non-Verbal Mistakes in Professional Settings

Linda identifies common mistakes professionals make, such as:

Inconsistent gestures that contradict verbal messages

Poor eye contact, which can signal a lack of confidence

Closed-off body language, making one appear unapproachable

She suggests using open gestures, mirroring positive body language, and being conscious of facial expressions to enhance communication and build rapport.

How Non-Verbal Communication Builds Trust

Linda highlights the importance of finding something genuine to like about a person rather than just trying to get them to like you. This fosters authentic connections, breaks down barriers, and builds trust. She encourages active listening and matching tone and gestures for deeper engagement.

A Real-Life Example of Non-Verbal Breakthroughs

Linda shares a touching story of helping a client recognize signs of bullying in his daughter simply through body language. The girl’s stiffened posture and avoidance of eye contact revealed her discomfort when certain topics were discussed. This discovery allowed her parents to address the issue and provide emotional support.

Living a Fantastic Life

Both Dr. Lycka and Linda share their personal experiences of overcoming life-threatening challenges. Linda survived a coma in 1996, and Dr. Lycka was misdiagnosed with ALS in 2003. These experiences taught them to live life with gratitude, avoid negativity, and make the most of every day.

Connect with Linda Clemons

BIO:

Linda Clemons ®️ is a global speaker, sales trainer and Nonverbal Communications Expert. Her transformative presentations and trainings have made an impact in the lives of those seeking personal and professional development.

Social Media:

IG @lindaclemons