BlastPoint Deep Dive Podcast
BlastPoint Deep Dive Podcast explores the intersection of data, AI, and customer insights. Each episode dives into how AI-driven solutions help businesses understand and engage their customers, improve satisfaction, and reduce churn. Join us for expert insights, real-world examples, and practical tips on leveraging AI to transform the customer experience.
Whether you're a business leader or a data enthusiast, this podcast will give you the tools to stay ahead in today’s competitive landscape.
If you want to learn more about what we do and offer, contact us today to schedule a demo at https://blastpoint.com/about/contact/.
- Update frequency
- every 18 days
- Average duration
- 13 minutes
- Episodes
- 15
- Years Active
- 2024 - 2025
How AI Is Helping Utilities and Credit Unions Prevent First-Time Delinquency
Welcome to the BlastPoint Deep Dive Podcast!
In this episode, we’re giving you a quick preview of BlastPoint’s latest white paper: A Proactive Strategy for Financial Stability: Predicting and Preventi…
Facing LIHEAP Uncertainty with Action: How Utilities Can Navigate Risk and Support Low-Income Customers
Welcome to the BlastPoint Deep Dive Podcast!
In this episode, we take you inside a timely and urgent conversation on the future of the Low Income Home Energy Assistance Program (LIHEAP). Moderated by…
Unlocking Upskilling Value: What Your Team Gains When You Don’t Hire a Data Scientist
Welcome to the BlastPoint Deep Dive Podcast!
In this episode, we explore a growing challenge for organizations of all sizes: how to unlock the power of data without hiring a full data science team.
Ou…
Why BlastPoint’s Member Acquisition Toolkit Changes the Game
Welcome to the BlastPoint Deep Dive Podcast!
In this episode, we’re exploring a timely and critical challenge: how credit unions can drive meaningful member growth without losing sight of their commu…
Reboarding for Utilities: A Smarter Way to Re-Engage Customers
Welcome to the BlastPoint Deep Dive Podcast!
Utilities have long prioritized onboarding—ensuring that customers get connected, understand their billing cycles, and know how to contact support. But wha…
AI Reshapes Loan Decisioning for Credit Unions Ready to Lead
Welcome to the BlastPoint Deep Dive Podcast!
Artificial Intelligence is no longer just a buzzword—it’s a strategic asset that credit unions can no longer afford to ignore. While big banks and fintechs…
BlastPoint Thought Leadership Series – Building Your AI Toolbox: A Pragmatic Approach to AI for Business
Welcome to the BlastPoint Deep Dive Podcast!
In this episode, Alison Alvarez, CEO of BlastPoint, kicks off our new thought leadership series with a candid, clear-eyed perspective on how businesses ca…
AI-Driven Checking Account Growth: A Credit Union's Success Story
Welcome to the second episode of the BlastPoint Deep Dive Podcast!
In this episode, we explore winning strategies for increasing checking account engagement using AI-driven insights. Join Taylor Malm,…
How Financial Institutions Can Gain a Competitive Edge with External Data
Welcome to the second episode of the BlastPoint Deep Dive Podcast!
In this episode, we explore the growing importance of external data in the financial industry. While banks and credit unions have tr…
The Crucial Link: How Energy Burden and Engagement Impact Customer Satisfaction
Welcome to the second episode of the BlastPoint Deep Dive Podcast! In this episode, we'll delve into Energy burden, the percentage of household income spent on energy costs, which is more than just a…
Accelerate Liquidity: Top Deposit-Growth Strategies for Credit Unions
Did you know that a 2023 NCUA report revealed that deposit growth at credit unions slowed to just 2.2%. As rising interest rates and intense competition put pressure on liquidity, 34% of marketers ar…
Unlocking Customer Value: The Game-Changing Power of Income Data in Service Provision
In this episode, we explore the challenges and opportunities in utilizing modeled income data to drive impact and support vulnerable populations. Learn how this data helps identify and target underse…
Understanding Customer Motivations: The Key to Effective Energy Efficiency Campaigns and strategies
Did you know that 60% of consumers are more likely to participate in energy efficiency programs when they understand the personal and community benefits associated with energy savings? In this episod…
Enhance Wallet Share with AI-Powered Solutions and Personalized Member Engagement
Welcome to the second episode of the BlastPoint Deep Dive Podcast! In this episode, we dive into how AI can boost wallet share by increasing engagement by 271%, and driving a 2.8 times rise in produ…
Predicting Customer Satisfaction (CSAT) at the Household Level
Welcome to the first episode of the BlastPoint Deep Dive Podcast! In this episode, we explore how AI can predict customer satisfaction and transform the way businesses engage with their customers. We…