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11: The Scientist & The Storyteller | A Collab from Dr. Daniel Crosby & Stacy Havener | The Psychology of Sales | Unpacking Three Behavioral Biases to Help You Close More Deals | Sales Success = Art + Science

Author
Stacy Havener
Published
Wed 28 Jun 2023
Episode Link
https://share.transistor.fm/s/814c767a

This is the first of a 4-part miniseries with Dr. Daniel Crosby, Chief Behavioral Officer at Orion and host of Standard Deviations podcast. We are joining forces because selling successfully requires combining art and science. Right brain and left brain. 

 

In this episode, Dr. Daniel Crosby and I discuss 3 behavioral biases:

  • Mere Exposure Effect: our tendency to develop preferences for things simply because we are familiar with them
  • Loss-Aversion Bias: a cognitive bias that describes why the pain of losing is psychologically twice as powerful as the pleasure of gaining
  • Status Quo Bias / Inertia: aversion to change

About Dr. Daniel Crosby
Dr. Daniel Crosby is a psychologist, behavioral finance expert, and New York Times bestselling author who helps organizations understand the intersection of mind and markets. 


He is also a father of 3, a fanatical follower of the St. Louis Cardinals, an explorer of the American South, and an amateur hot sauce chef. 


Resources mentioned in this episode:

Book: The Behavioral Investor

Book: Alchemy


Want more help with sales and storytelling? 

+  Subscribe to my newsletter to get a weekly email that helps you use your words to power your growth: https://www.stacyhavener.com/subscribe 




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