Empathetic Connections | Hannah's Approach to Life And Customer Success
- Author
- Cesar Romero
- Published
- Fri 01 Sep 2023
- Episode Link
- https://share.transistor.fm/s/e48c64aa
Episode Summary
A conversation with Hannah Brotherton about her career journey into customer success, building bridges with other people, leadership, imposter syndrome, and more.
Hannah’s Bio
Hannah Brotherton is an accomplished Customer Operations leader with over nine years of experience in data-driven strategies, primarily within high-growth entrepreneurial organizations. Her expertise lies in crafting best practices, operational procedures, and tools to elevate customer experiences.
She is recognized for her strategic thinking, collaborative approach, and cross-functional influence, which enable her to proactively solve problems and streamline customer interactions in alignment with business objectives. Her commitment to design extends to creating seamless customer and employee experiences. She excels in building and leading high-performing teams, providing guidance, coaching, and fostering individual growth.
Outside work, Hannah enjoys diverse interests, including cooking, design, furniture building, travel, organization, reading, outdoor activities, spending time with her dog, meeting new people, exploration, tea, podcasts, and wellness pursuits.
Referenced
- Book | Loving What Is: Four Questions That Can Change Your Life: https://www.amazon.com/Loving-What-Four-Questions-Change/dp/1400045371
Connect With Hannah
- LinkedIn: https://www.linkedin.com/in/hbrotherton/
🎙About The Podcast
Join Cesar Romero, as he shares the stories of trailblazing underrepresented SaaS founders, executives, and professionals who have broken barriers and achieved remarkable milestones. Whether you're seeking inspiration, mentorship, or actionable strategies to advance your career, our podcast is your go-to resource.
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