The crucial role of credit unions in the financial sector

In a brand new series of Beyond the Capital from SuperTech, we're exploring the power of partnerships.

In the first episode, Hilary Smyth-Allen speaks to Indy Johal, COO and interim CEO of Advance Credit Union, to discuss how credit unions work and their role in building a more inclusive financial services sector. They also talk about the level of need for financial inclusion in Birmingham and the West Midlands, and the importance of partnerships in delivering on that need. Indy shares his vision for the future of Advance Credit Union and the credit union industry as a whole.

They discuss:

• Credit unions are member-led organisations that provide lower interest rates and cater to vulnerable members of society.
• There is a high demand for financial inclusion in the region.
• Partnerships with community leaders, MPs, and event organisers are crucial for raising awareness and reaching out to members of the community.
• Technology plays a key role in improving the services and reach of credit unions.
• The credit union industry as a whole needs more recognition and support to be seen as a viable alternative to traditional banks.

To find out more about Advance Credit Union click here.

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