Building Trust in a Noisy World
- Author
- Column Five
- Published
- Thu 07 Aug 2025
- Episode Link
- https://www.spreaker.com/episode/building-trust-in-a-noisy-world--67257280
We’re creating more content than ever—but at what cost to meaning and connection?
In this episode, Kelly Phillips—VP of Brand Marketing at Faire, and former brand leader at Airbnb, YouTube, and Google—shares what it really takes to build a brand that people trust and feel connected to.
We talk about what makes brand matter in the age of AI, how to build trust on both sides of a marketplace, and what it looks like when your brand actually helps people succeed—not just sells to them.
We also discuss:
In this episode, Kelly Phillips—VP of Brand Marketing at Faire, and former brand leader at Airbnb, YouTube, and Google—shares what it really takes to build a brand that people trust and feel connected to.
We talk about what makes brand matter in the age of AI, how to build trust on both sides of a marketplace, and what it looks like when your brand actually helps people succeed—not just sells to them.
We also discuss:
- Why Faire wants to be a partner, not just a platform, for small retailers
- The “Fair Forecast” and the power of data-driven, non-boring trend reports
- Why early brand investment is no longer optional for AI-first companies
