Business Messaging: Automation, AI and Conversational Commerce with Deepesh Trivedi

Topics Covered:

• The rise of business messaging and why it’s changing customer behavior
• WhatsApp vs. WeChat vs. Messenger — the battle for consumer attention
• How conversational AI is transforming customer care, sales, and marketing
• AI agents vs. chatbots — what businesses need to know in 2025
• Why marketers must rethink attribution, automation, and personalization

If you want to understand the future of customer engagement and how messaging + AI are redefining marketing, this episode is for you.

🎧 Listen now on Spotify, Apple Podcasts, and all major audio platforms.

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