Crushing the Competition with Service: Gym Owner Finds Success Putting People Over Profits

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Hank Ebeling is a sought-after speaker, small business entrepreneur, and the founder and owner of H-4 Training gyms. He's built his career on a passion for customer service and customer experience, and today helps other small business owners transform their customer service. Hank hosts his popular Success Trails Podcast, focusing on small business owners and their success. He also recently authored the book Crushing the Competition with Service.

Hank says he learned the value of customer service early in his fitness career and realized its power in helping distinguish you from others. He used that service superpower to grow his business while working for a large fitness brand, and when he opened his first business in 2013, he applied those same principles to expand it. Now in the industry, almost ten years later and having worked with other small business owners, he has created a framework that can apply to any business to help you crush your competition with service.

If you want to learn more about Hank and his work, visit www.h4-training.com or at https://hankebeling.com.

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For a transcript of this episode, go to www.behindthedreamers.com.