Ep. 22 - Frank Favaro, Licensed CX Coach and Founder of ServeCentric
- Author
- Explore Hudson
- Published
- Wed 11 Aug 2021
- Episode Link
- http://sites.libsyn.com/323075/ep-22-frank-favaro-licensed-cx-coach-and-founder-of-servecentric
In this episode, Frank and Nicole talk about customer service and the customer experience. Frank shares some of the industry secrets behind how companies like Chick-Fil-A create their customer experience and how others can implement some of their strategies!
