96: Leaders with Heart Understand That Leadership is About Courage and Vulnerability

In this episode, Heather speaks to Cori Burbach, Assistant City Manager, City of Dubuque in Iowa about her what drives her to lead, a back drop to the type of leader that she is and a compelling story of a time when she was not the best leader she could be. Note this has racial undertones, but you will listen and be inspired.

Key takeaways:

• Stand out: be the leader who rolls up your sleeves and gets into the trenches with those you lead
• Understand that what you do or fail to do and what you say impacts those you lead
• There are some workplace issues that cannot be fixed with reading an article or changing a policy
• Focus on doing organizational knowledge transfers so that your learning is not lost on you.
• Get comfortable with being uncomfortable if you want to lead
• Make your relationship with your people personal not robotic
• Figuring out what employees want and helping them is not just good to do, it is strategic, unlocking their potential helps to meet the vision faster
• Find a mentor or a coach on this journey