In this episode, Heather Younger, speaks with Giridhar Akkineni, CEO of AkkenCloud about his leadership style. His anything but smooth journey to leadership, his hyper focus on all things customers and the ways that he helps his people find meaning in their work. Key takeaways: Make it your focus to give your people something to be excited about every Monday morning Be open and personally connected to your people Customer success can be a driver for a bonded culture Set clear goals so that everyone can know how what they do connects to the bigger picture Never assume anything; ask the right questions Rely on your team at work and home Connect at a personal level with your team Always be a learner Focus on time management Giridhar provides a very transparent path from which we can all learn.