In this episode, Heather Younger speaks with Frank Ricotta, CEO and Founder of BurstIQ about his leadership style, his unique background that instilled in him a drive to lead, a time when he was at a low in his leadership and what he did to come out of it and some key tips to move interate during a crisis. Key takeways: Strike the balance between both nurturing and being a visionary driving for goal achievement Focus on growing and lifting those you lead If we don’t learn form those around us, we cannot lead well