128. Build Rapport by Being the Expert with Melissa Perrille

Author: Maria Quattrone
Published: Thu 06 Oct 2022
Episode Link: None

Melissa Perrille and the Melissa Perrille Real Estate Group have sold over 1,000 homes in Rhode Island and Massachusetts over the past 10 years. They are ranked among the top Real Estate Teams in Rhode Island and also ranked in the top .05% of Rhode Island’s Real Estate Teams by Real Trends and the Wall Street Journal.

In this episode, Melissa shares why she decided to get into real estate after a bad experience with an agent, and realizing she had the ability to do the job, and do it well. Being that Melissa got into the industry in 2011, she shares the lessons she took from the last market crash, and how we can apply that moving forward. Melissa and her team have a great system in place for prospecting, and she dives into what that process looks like in her organization because if you can control prospecting, you can control your destiny.

Melissa emphasizes the importance of being informed and educated as a real estate agent, and what the onboarding process for her team looks like to ensure they are going out into the world with knowledge and the ability to make their clients feel confident in their competency and ability to help them buy or sell. Tune in to the episode for more!

Key highlights:

How Melissa got into real estate after having a bad experience with an agent
What the prospecting sector looks like in her organization
The fortune is in the follow-up
The CRMs Melissa uses and the system she has in place to follow up on leads
Conversations can be difficult but if you build rapport, it becomes easier, and you can build rapport by being the expert
What her agent onboarding process looks like
Melissa’s advice to follow a home inspector around to learn everything and be knowledgable
What Melissa had to overcome to get where she is now
What leadership means to her
What Melissa is working for the future
The books and podcasts Melissa recommends

Resources mentioned in the episode: