Episode 9- The FIVE ‘NON-NEGOTIABLE’ things you must do...when the PHONE RINGS!

When the phone rings with new business enquiry..so many offices with frontline staff DROP THE BALL right then and there...even before the BDM even gets to it. Sure..you might be great at winning the listing, but how many phone enquiries did the office get...that never made it to the BDM and were lost after the first call was received? This EPISODE will answer that for you!