You've probably seen all sorts of videos and memes about people being in an office and still thinking they're on Zoom — muting and yawning while somebody else is talking.
While it can take adjustments easing back in the workplace, business coaches and authorities Jade Green and Mark Creedon discuss mindset changes that need to be adopted to get the most out of your team, and strategies to thrive as a leader in the new normal.
Tune in to this new episode of the Barrels & Business show —Reset Your Workplace Culture with Mark Creedon.
Key points covered in this episode:
[00:10:56] Mark Creedon shares, "If you don't change your frame of mind before you walk in the door, it doesn't matter what "fake-it-till-you-make-it" smile you put on your face; you will be taking that negative energy as you walk through your business."
[00:14:26] Take ownership and assess that in every situation that fails or succeeds, often it is caused by you as the leader. Jade emphasizes that you cannot just throw a training manual of words at your people and hope for the best. Always assess what you could have done better with your team or what you could do differently?
[00:23:07]Your employees are your number one customers. If you want your people to give exceptional customer service, they will never give it if you don't provide them excellent employee service.
[00:25:01] There is a massive war for great talent right now. Jade reminds us that if you don't convince your valuable people that you're worth staying for, they can leave. It's time to rethink your outdated methods and think: What can I do differently?
[00:26:22] Values are a set of beliefs that you can't force upon other people, but a set of virtues is something you strive towards as a collective. Jade Green
[00:30:38] Create your ready tools to help you change your energy state. Jade recommends having a different Spotify list for every occasion. When preparing for a talk, she listens to meditation or soulful music and an essential blend of oils. She has ready her favorite pump-up tracks before team sales and marketing meetings. She calls another playlist "thinking music" when she needs to write and create plans.
[00:39:46] Culture is what your people do when you're not watching.
Think about that. And whether they would be telling a story of frustration or feeling excited to go back to the office the next day inspired — this depends on the experience you strive to deliver to your people who are your best asset.
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