Turning your clinic into a championship franchise

In this episode, Natty and Chestin discuss the importance of having systems and processes in place for business growth. They emphasize that growth creates problems, and without a proper framework, these problems can become insurmountable. They highlight the success of franchises, which have clearly defined operating systems, and compare it to the high failure rate of small businesses. They stress the need for clearly defined processes, a common language, and desired goals and objectives as part of an operating system. They also discuss the importance of hiring people who align with the system and can fulfill their roles effectively.


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