#20: Business Innovation and Eliminating the Skills Gap | Michael Fagan, CTO, KMart/Target Australia

Michael Fagan sits down with us to share the importance of training all employees, include the CTO, helpdesk employees, and executive assistants, on cloud technology and how this can further business innovation and increase efficiencies. With the customer first mentality, Michael dives into what KMart has planned in their continued goal of delivering a best in class customer experience.