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Today we cover the breakout horse in the drone package delivery race, talk about the simple ‘why’ behind the recently discovered GM consumer hack, and discuss some 3rd party online transaction options. We’ll also try our best to make fun of ourselves. 

• Walmart is expanding it’s 3.99 drone delivery service to 34 cities
  • Represents over 4 million eligible households
  • Delivered with a claw and repel line (less than 10 lbs between 8a-8p)
  • Has completed hundreds of deliveries within 1.5 miles of a store
  • All drones are piloted by humans while Amazon is working on Autonomous
  • Take Away: There is always more than one way to innovate the same result
    
    
    
• Hackers get into nearly 5000 GM customer accounts according to California AG
  • Occurred between April 11-15
  • In some cases hackers redeemed points for gift cards
  • Passwords were not stolen from GM but from other sites where the same password was used
  • Take Away: Here are some tips to secure your passwords. Yes we mean YOU.
    
    
    
• Third party sites continue their evolution toward transactional marketplaces
  • Latest examples are CarGurus Digital Deal and TrueCar +
  • Intended to compete with online retail experiences of Carvana / Rivian etc
  • Developed in part to recover revenue drop due to drop in inventory ad dollars
  • Take Away: Dealers, you do not have to wait for someone else to innovate your online retail offerings. Our suggestion, use what is useful, but don’t  fully outsource your online retail experience. 

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Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.

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