How To Manage A Chaotic Saturday at the Dealership, According To Disney

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Kyle Mountsier is home from vacation, after spending a week at Disney with his family. And of course, he has some takeaways.

He saw employees stay cool and collected. They smiled. They were prepared and ready for their guests, even when there were a lot of them. You might say they loved people more than rides.

Go out and love some people more than cars!

Join Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.

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