Used Cars & Human Nature with Todd Caputo
- Author
- ASOTU
- Published
- Thu 11 Aug 2022
- Episode Link
- None
“How’s your family?”
This is the essence of Todd Caputo, our guest today on Auto Collabs. Todd is the definition of loyal and caring. And on top of that, he’s a really skilled operator. He sold his 4 dealerships, but before that, his dealerships retailed 6000-6500 vehicles annually of which 5500 were used car sales. Paul J Daly and Todd spend time talking about what Todd is up to now, and some of the trends he’s tracking for the future.
What we cover in this episode:
0:00 Intro
4:04 Todd talks about navigating the pandemic and being set up to pivot quickly, but ultimately how a meeting with Sonic Automotive led him to sell.
12:05 The condition of cars that Todd is seeing at auction are worrisome. He has several suggestions about how to improve condition and sellability.
17:25 There are 2 schools of thought when it comes to appraising vehicles. One is to spit out an exact value and the other is to give a range of value. Todd thinks that regardless of which option you use, there should be a way for customers to upload their own pictures of their car.
23:17 Our interview with Todd wraps up by looking to the future, and specifically, EVs. Todd owns 3 Teslas, and knows the challenge of servicing these vehicles. He talks about how dealers can prepare to be a part of the service network as more and more vehicles go electric.
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