CRM Essentials is a consulting firm focused on
small and mid-size enterprises. He has over 15 years of IT and management consulting experience
working on projects for Microsoft, Research In Motion, BellSouth, Compaq and the
state of Georgia’s Department of Economic Development. Leary received CRM
Magazine’s 2004 Most Influential Leader Award along with his business partner
Michael Thomas. He serves on the national board of the Customer Relationship
Management Association as Vice President of Technology, and as CRM subject
matter expert for the Small Business Technology Task Force.
Brent shared some great tips that will help get more eyeballs to your website. And make you more relevant to your customer. He said to start blogging. Try to post 3 to 5 times a week with thought provoking content for your readers. He also said to participate on business social networking sites like: LinkedIn, Fast Pitch Online and Facebook. He had a lots of other great tips but you'll have to listen to the show to get them.
For more information about how Brent Leary and CRM Essentials can help you create loyal customers for life please check out his website www.crm-essentials.com.
Also take a look at his very popular blog www.brentleary.com and his Atlanta-based radio show www.businesstechnologyradio.com Also if
you know of a business in Atlanta that we should know about please
email Amy Otto at Amy @ atlantabusinessradio.com and we will try and
get them on the show.