Surviving Harsh Feedback & Angry Clients: Keep Calm & Learn from Criticism

Nobody loves getting tough feedback—whether it’s from aboss, a colleague, or an irate customer. Our first instinct? Defensiveness, frustration, or even shutting down. But what if we could turn even the harshest criticism into something useful? In this episode, we break down why feedbackfeels so hard, how to handle it without losing your cool, and strategies to respond professionally—even when emotions are running high. Plus, we’ll share real-life examples of tricky feedback situations and how to navigate them like a pro.

Want to make feedback work for you instead of against you?Let’s dive in! 🎙️

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