Highlights from the conversation:
- Rupal’s background (1:33)
- Session ground rules (3:12)
- Conflicting SOPs (7:15)
- Your personal presence (12:27)
- Confirmation bias (17:02)
- Eye contact, voice, and words (19:37)
- How do you take up space? (23:23)
- Physical and mental presence (26:28)
- Reputation, integrity, and consistency (29:10)
- Virtual working (32:03)
- Self-reflection and improvement (34:17)
- Implement these points (40:58)
- Contact Rupal (47:05)
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