APM PMQ (2024) Stakeholder Engagement and Communication Management (LO10)

10. Stakeholder Engagement and Communication Management - This podcast discusses the ability to work with people internally and externally to achieve intended outcomes, and covers:

a) The relationship between stakeholder analysis, influence and engagement.

b) The relationship between stakeholder analysis and an effective communication management plan.

c) The benefits to a project of a communication plan.

d) The importance of managing stakeholder expectations to the success of the project.

e) The range of communication methods available and the importance of tailoring messaging to meet stakeholder requirements.

f) The factors which can positively or negatively affect communication.