The Year of Education and Experimentation in AI and HR

In this episode of AI-volution: Redefining HR, Kristin Rhebergen, Mercer Principal Digital HR Consultant, deems 2024 the year of education and experimentation in AI and HR. HR teams are diving deeper into understanding practical and transformative applications of generative AI. Access to AI tools is a constraint for HR, but organizations are allowing employees to access public platforms and models with strict policies. She goes into how HR is often leading the way in partnership with IT. Education and experimentation in AI should involve stakeholders from all parts of the organization. Rhebergen urges organizations to start small and focus on both tactical and transformative use cases. Use public AI tools for learning, experimenting, and creating proofs of concept. Lastly, it's important to educate, practice, and collaborate to stay ahead in the AI journey.

Takeaways:

• 2024 is the year of education and experimentation in AI and HR


• HR teams are diving deeper into understanding practical and transformative applications of generative AI


• Access to AI tools is a constraint for HR, but organizations are allowing employees to access public platforms and models with strict policies


• HR is often leading the way in partnership with IT


• Education and experimentation in AI should involve stakeholders from all parts of the organization


• Start small and focus on both tactical and transformative use cases• Use public AI tools for learning, experimenting, and creating proofs of concept


• It's important to educate, practice, and collaborate to stay ahead in the AI journey