AI and HR Shared Services

In this episode of the AI Evolution podcast, Kristin Rhebergen and Jonathan Gordin discuss the transformative impact of AI on HR, particularly focusing on shared services. They explore the current state of HR automation, the role of generative AI, and how these technologies can enhance employee experience and drive cost efficiencies. The conversation emphasizes the importance of strategic implementation and the potential future of HR shared services in a rapidly evolving technological landscape.

Takeaways:

• 84% of HR leaders expect a shift towards automation.
• HR Shared Services is central to AI implementation.
• Generative AI is a new tool for HR automation.
• Transactional tasks should be automated for efficiency.
• Generative AI enhances employee experience and engagement.
• Cost efficiency is a primary concern for HR leaders.
• HR must lead organizational change effectively.
• Strategic goals should guide AI implementation in HR.
• The future of HR Shared Services is promising with AI.
• Starting small can lead to significant improvements.