Demystifying AI to Driving Operational Excellence: Mark Harrison’s Credit Control Insights

In this episode, Mark Harrison, founder of Callisto Grand, joins Shane Mahi for an in-depth discussion on the transformative role of AI in credit control. Mark shares invaluable insights on using technology to optimize cash flow, reduce churn, and enhance operational efficiency. From demystifying AI concepts to exploring real-world applications in predictive analytics and risk management, this episode is a masterclass in leveraging innovation for business success.

Mark also highlights the importance of breaking silos, fostering collaboration across teams, and embracing AI-driven tools like MEGA.AI’s Voice AI to enhance decision-making and achieve sustainable growth. Whether you’re a credit control professional, business leader, or AI enthusiast, this episode is packed with actionable advice and forward-thinking strategies to drive long-term value.

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