Ep 14: AI Agents vs Chatbots – What’s the Difference?
- Author
- Joanne Sweeney
- Published
- Tue 18 Feb 2025
- Episode Link
- None
In today's episode, we’re diving into AI Agents vs Chatbots.
If you’ve ever used a chatbot on a website, you know they’re great at answering FAQs, but not much else. AI agents, on the other hand, are like digital employees—capable of learning, reasoning, and acting on tasks autonomously.
Marketers and businesses are starting to realise that AI isn’t just a tool—it’s a workforce. So, let’s break it down: What’s the difference between AI agents and chatbots, and which one should you be using?
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