Definition of Done with Lance Kind

The Definition of Done is one of the higher searched glosary terms on the SolutionsIQ site, so we decided to take a few moments and talk InDepth.  Lance Kind spends some time helping us understand the origin of the term, why it's important. He als ogives a new scrum team some tips on what kind of items would be in ( or not in) a typical definition of done. He uses the analogy of "washing you hands" to help us understand how things we believe to mean one thing, might mean another. 

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