AI in Healthcare: What Every Patient and Provider Needs to Know

In this compelling conversation, Jason talks to Dr. Umbereen S. Nehal, pediatrician, former chief medical officer, and AI innovator, opens up about how artificial intelligence is shaking up healthcare communication. With a background that includes Harvard, MIT, and nearly a quarter million followers on LinkedIn, she’s actively shaping the conversation.

We dive into how she’s using custom GPTs to solve real, messy problems, like helping doctors better communicate with hospital leadership. Think AI-powered executive coaching, but with a stethoscope. And her comparison of these medical GPTs against traditional resources like the Mayo Clinic? Surprisingly insightful, and maybe even a bit disruptive.

But this episode goes way beyond tools and tech. We challenge the conventional narrative that AI should just help doctors be “a little more accurate.” Instead, arguing it should be used to elevate community health workers and bridge gaps in underserved areas. Based on her Medicaid and population health work, she makes a powerful case for AI as a force for healthcare equity.

The conversation also gets real about tradeoffs. Will AI give clinicians more time with patients, or will it just crank up productivity expectations? And when AI gets things wrong, how do we make sure medical judgment still belongs to humans, not machines? Her take on training future physicians to ask better questions, instead of just trusting AI outputs, is especially thought-provoking.

Sprinkled throughout are Dr. Nehal’s candid reflections as both a doctor and a patient. Her insights into safety protocols, the human cost of burnout, and even how gender shapes communication styles give the discussion a rare emotional depth. If you work in healthcare, or care about how technology will shape it, this one’s worth your time.

Connect with Umbereen S. Nehal, MD, MPH, MBA
LinkedIn: https://www.linkedin.com/in/usnehal/
Website: https://www.nehalgroup.com/
Newsletter: https://networkedintelligence.substack.com/
Podcast: https://podcasts.apple.com/gb/podcast/vision-to-value-a-podcast-by-nehal-group-llc/id1547082018

Follow us on Facebook and LinkedIn @AGIPodcast
Stay in 'The Loop' and Future-Proof your organization, your team, or your career.
Jason is available for podcasts, keynotes, educational workshops, and one-on-one coaching. [email protected]
Stay competitive with AI Literacy, Policy, and Projects. Phoenix Solutions Group offers affordable, pragmatic education, training, and consulting. https://www.phoenixsolutionsgroup.org/

Check out The Silicon Heartland Today Newsletter in English and Spanish:
English: https://www.linkedin.com/newsletters/silicon-heartland-today-7286917620648357888
Spanish: https://www.linkedin.com/newsletters/silicon-heartland-hoy-7324998363148361728

Looking to automate your workflows? Join MindStudio https://get.mindstudio.ai/q7n7u5cttkdq
Riverside.fm: Turn one recording into a week's worth of content. https://riverside.sjv.io/e1xyBr