They took out a Drawdown Lifetime Mortgage with Just in 2012.
Recently, their daughter fell ill whilst working in the USA. She needed ongoing medical care which Bryan and Janet were paying for using credit cards.
This situation could not continue. They exhausted their savings and credit cards then needed another alternative to continue paying the healthcare costs.
This recording between Nicola, Stuart, Bryan and Janet discusses the reasons for needing the funds, the process of taking out a Lifetime Mortgage and their views on the experience and process.