Customer expectations have shifted in recent years. Digital customer journeys are now a MUST for companies who want to stay competitive.
Martin Röver-Parkes, VP of Product Management at Scrive, joins "a roaring podcast." to discuss how to create digital customer journeys, the 5 why's of understanding your customers problems and pains, why B2B companies are trailing and where to spend 99% of your time in product development.
Enjoy!
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