Tina and Kate discuss this topic at the suggestion of a listener, thanks Helen.
We explore why this label gets attached to people, what might be going on for them, for us and in general.
Tips and techniques for approaching this differently are offered.

Resources
Careers

Managing challenging interactions with patients

://www.bmj.com/content/347/bmj.f4673

Top 10 tips for managing difficult patients and situations

https://nursesgroup.co.uk/managing-difficult-patients

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Join Tina and Kate in light-hearted conversation and chat as they coach you to a better way of thinking. These experienced nurses and NLP Coaches help you to retrain your brain, sharing everyday wisdom's and handy tips for better thinking and day to day living. Think of it as a little bit of yoga for the mind. Imagine how good you will feel after listening.

Tina and Kate have years of clinical and leadership experience in the UK National Health Service, and Hospice sector as well as in Training and Education. They collaborate with Universities, other health care providers and charities, working with individuals and teams to maximise everyone's potential.

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