S02E042 - On faster horses and focus groups
- Author
- Lade Tawak
- Published
- Mon 12 Feb 2024
- Episode Link
- https://podcasters.spotify.com/pod/show/ladetawak/episodes/S02E042---On-faster-horses-and-focus-groups-e2fmo73
Have you heard the commonly misattributed Henry Ford quote about faster horses? In this episode, I talk about why, even if the quote is true, it's bad advice. At the same time, I also talk about why you shouldn't just do what people tell you and how to listen for problems not solutions.
Links
- Indi Young - When and why to explore the problem space
- My Customers Would Have Asked For a Faster Horse
- Henry Ford, Innovation, and That “Faster Horse” Quote
- What Walmart’s Cleanliness Experiment Teaches about Customer Feedback
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